1. Customers must provide full and accurate information in the order form.
2. All credit card payments must be authorized online. In the event of non-authorization of any credit card, Goyal Publisher is not responsible for all or part failure of non-acceptance and non-authorization of such credit cards.
3. Customers must provide up to one to Two days for processing and delivery of orders. Any order that cannot be processed, we will inform you at the earliest.
4. Goyal Publisher assures you best quality control and inspection standards. We use credible courier services like DTDC, Professional , Shree Anajni . However in case of any damage during the transit, Goyal Publisher takes full responsibility and will Return the product within the earliest possible time frame.
5. The products which has delivery time of 02 to 04 Weeks are all on made to order. In these products we procurer from foreign,but no return/refund will be entertained under any circumstances.Goyal Publisher offers you 10 DAYS EXCHANGE POLICY.
6. Upon successful return Delivery At Goyal Publisher,will initiate the refund to your source account or chosen method of refund. We can refund you’re amount in Paytm wallet & Account Transfer .
7. Goyal Publisher is responsible for any damage to the order while in transit to the buyer if you found any damage please share with us your damaged product’s picture as a proof(but product will be same), we will take back our parcel. However, if there is any damage to the box or the seal is open kindly call our customer care number immediately.
8. You can cancel your order before the product has been shipped. To cancel your order call our customer care at +91 9650597009 If the order has been shipped, we will not be able to cancel the order. Instead, you will have to raise an exchange request once you receive the order.