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- How to Deal With Difficult People
How to Deal With Difficult People
How to Deal With Difficult People
- Author :Donald H. Weiss
- Binding : Paperback
- ISBN-10 : 8183071384
- ISBN-13 : 9788183071383
- Market : Young learner
- Pages : 64
- Publisher : Amacom
- Publishing Date : 1 April 2011
- Subject : English
- Size : 20 x 14 x 4 cm
- Weight : 70g
You'll learn how to
- Separate out truly difficult behavior from the normal ups and down of human behavior and from difficult circumstances or surroundings.
- Identify the four basic behavior patterns and determine where the difficult people and you fit in.
- Avoid provoking difficult behavior by adjusting your own behavior.
- Motivate difficult people to want to change.
- Conduct a heart talk that works.
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