Winning on the Telephone

• Author :Donald H. Weiss
• Binding : Paperback
• ISBN-10 : 8183073646
• ISBN-13 : 9788183073646
• Market : Young learner
• Pages : 64
• Publisher : Amacom
• Publishing Date : 1 February 2011
• Subject : English
• Size : 20 x 14 x 4 cm
• Weight : 220g

You'll learn how to:

• Use words.
• Control calls that interfere withwhat you're doing.
• Listen actively.
• Conquer telephonitis or phonophobia.